Unlike other users' problems I've read, my Windows 10 PC does not recognize the external hard drive anywhere - no sound recognizing something is there when plugging in, nothing in This PC/My Computer, and nothing shows in Disk Management or Device Manager. According to Seagate, the drive is compatible with Windows 10 and should work. I have been through support with Seagate, Microsoft, and Toshiba, with each of them point the finger at the other with no resolution. I have a 2TB Seagate GoFlex Desk external hard drive that works fine on my previous Windows XP computer (I know, very old) but is not recognized at all on my less-than-a-year old Toshiba laptop (S55-C5274) running Windows 10.
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